Customer Support Advisor with German

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Customer Support Advisor with German
Szczecin, Posejdon Office
For one of our largest and fastest growing clients, we are looking for a team of customer service specialists for medical sector!
  • As a Customer Service Advisor, you will be the first point of contact for the customer, responding to the various incoming requests, solving the emerging issues and you will be responsible for the following:
  • Building a good relationship with the customer
  • Participate in activities and meetings to improve service quality and customer satisfaction
  • Providing excellent customer support and creating exceptional customer experience
  • Provide assistance via telephone (low volumes of inbound calls)
  • Providing reliable and accurate information in response to customer questions and concerns
Heres what you need to join our team:
  • Customer orientation and attention to detail
  • High problem-solving capacity
  • Excellent communication skills
  • German & English level B2 (both written and spoken)
  • Previous experience in customer service will be super-helpful :)
  • Medical background: Bachelors or Masters degree in medical studies: pharmacy, biotechnology, etc.
What we offer? 
  • Employment contract for full time;
  • Very attractive salary
  • Training and development programs
  • Medical services, private medical care (Luxmed), group insurance program
  • MyBenefit platform with monthly amount of points
  • A lot of team and internal engagement actions for our Game-Changers, because we believe that working place needs to be also happy place :)
Prosimy o dopisanie klauzuli: Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych w procesie rekrutacji.

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